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Location
London
Member since
2020
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Luke's blog archive

2021 (1)
Luke Hinchliffe

Luke Hinchliffe

Head of Marketing at Arachnys Information Services
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Blogs

 

The onboarding conundrum - a poor experience for business customers and banks

08 Jan 2021

The onboarding process for opening corporate accounts at banks is littered with friction points. But it’s not just the customers who are suffering, it’s also the banks themselves. It is evident just how difficult the onboarding process is for banks: 90-120 days to onboard corporate banking customers (Oliver Wyman) 307 employees to work on KYC adhe...