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Mike's long read archive

2021 (1) 2020 (1)
Mike Elliff

Mike Elliff

CEO at Tyl by NatWest
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Long reads

The challenge of chargebacks

07 Jan 2021

2020 saw many powerful shifts in our society. From a business point of view, the rise of online shopping and the subsequent accelerated shift to digital payments brought about by the pandemic was a key feature which looks set to stay. Whilst many traditional bricks and mortar businesses have successfully adapted and established an online presence i...


Changing Face of Retail: Why retailers should tap into contactless

12 Oct 2020

It goes without saying that the retail industry has changed dramatically over the past few years and that the high street is a very different place now compared to what it was ten – or even 5 – years ago. While many cynical naysayers have predicted the death of the high street year on year, the retail apocalypse is yet to come to fruition. More re...