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Joan McGowan

Joan McGowan

Banking Industry Expert at SAS
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Bio Joan McGowan is a leading authority on the banking and payment industries, and Global Banking Industry Principal at SAS. Career History Joan has published more than 30 reports on banking technology and is a frequent speaker at industry conferences and client gatherings. Her life before banking was as a journalist/editor for The Economist Group and as a Senior Researcher for BBC North. The Leeds native is a life-long supporter (and sufferer) of Leeds United.


Analytics in Banking

Banking as a Service (BaaS): Opening new revenue opportunities for banks

18 Oct 2021

What's BaaS? A flock of sheep or another annoying but potent banking acronym? BaaS is a way to modernize and grow the banking industry. It is about an open financial services ecosystem and the API orchestration for customer attention by banks and nonbanks. But the industry has yet to land on an authoritative definition of what it is, so I cobbled ...

Analytics in Banking

Smart Decisioning and Empathy in the Face of COVID-19

20 Apr 2020

Banks have a responsibility to respond to their customers’ needs through the coronavirus pandemic while, at the same time, preparing for a precipitous economic downturn and a different, post-COVID world. A poorly organized or ad hoc response could amplify the economic impact. Banks that take an empathic approach will help the community at a time ...

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