Arnaud Crouzet

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Vice President, Business Consulting

Consult Hyperion

Member since

09 Feb 2019

Location

Paris - France

Bio

I'm a passionate leader in the digital payments industry with 20+ years of experience spanning retail, banking, fintech, and standards organizations.
Currently VP at Consult Hyperion, I help banks, merchants, and schemes improve customer experience, reduce fraud, and navigate regulatory change. I drive strategic consulting engagements across Europe and globally.
I’m also deeply involved in shaping the future of payments through roles at nexo standards (Board Member, former Secretary General), EESTEL (President), and the France Payments Forum (Board & Working Groups).
My past roles at Auchan, American Express, Ingenico, and Fime have given me a 360° view of the payments landscape—from in-store innovation to regulation to operational deployment.

Looking to connect with peers, partners, and clients interested in building more open, secure, and interoperable payment ecosystems.

Experience

Vice President, Business Consulting

Consult Hyperion

Jan 2019 - Present

At Consult Hyperion, I lead the development and expansion of our business consulting services, helping clients across the payments ecosystem address strategic, regulatory, and operational challenges. I work closely with financial institutions, merchants, and payment schemes to shape and deliver high-impact consulting missions focused on payment innovation, fraud management, digital identity, and market entry strategy.

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Latest opinions

12 Years Ago: The First nexo Standards Transaction, a Milestone for European Payments

On June 5, 2013, a major step was taken towards the harmonization of card payments in Europe. I had the privilege of executing the very first live transaction based on the protocols and standards that would become nexo standards, in an Auchan store in Faches-Thumesnil, France, for a symbolic amount of €1. This pioneering moment, realized in partner...

18 June 2025 The future of Payments in Europe

How instant payments can empower merchants to enhance the consumer’s payment experience.

Instant payments allow users to transfer funds in a matter of seconds. The convenience and transparency that this allows businesses to provide has led to growing adoption as users demand a seamless payment experience. 75% of small and medium-sized businesses that use a platform or marketplace to run their business have voiced their desire for same...

13 February 2024

nexo standards: simplifying payments one transaction at a time.

In the constantly evolving payments landscape, technological developments move fast, and stakeholders need to keep up with changing consumer demands. But the reality of payment acceptance can be much slower. Many stakeholders work with proprietary messages to enable acceptance. These can be costly to maintain, complex to update and differ by count...

21 November 2023

See all 8 opinions by Arnaud