George Stein, business development director, ACE Software Solutions, discusses the focus areas for exceptions management, the challenges and opportunities of using intelligent automation and the drivers for development.
I would totally agree that this process can be accomplished. I would agree that the banking industry would be a great place to start to generate greater efficiency and possibilbly additional revenue.
This would also be a great opportunity to expand the cutoff time, to automate the nightly cycle processing and to automate the reconcilitaion process so when the staff reports to work at * am they just have to review what was done and complete the work.
These changes would make the customer respsecth the banking industry more than the current process being completed.
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