Capgemini presents the 2013 Business Technology Performance Index.
Global non-cash payment volumes continue to surge, with more than 333 billion transactions in 2012 as cards and mobile services grow in popularity, research from Capgemini and RBS suggests.
Optimising multi-channel customer service will be a key differentiator for banks, says Capgemini, not only providing them with a competitive edge, but also helping them improve their bottom line.
Capgemini and RBC's 2012 World Wealth Report offers insights into the size, composition, geographic distribution, and investing behaviour of the world's population of high net worth individuals - those with US$1 million or more at their disposal for investing.
Capgemini and Efma's ninth annual World Retail Banking Report shows long term relationship between banks and their customers at a crossroads.
Capgemini charts emerging business and technology trends across retail banking channels as banks strive to meet new client demands and optimise channel distribution costs.
Capgemini presents key trends faced by card issuers and their implications for the payment card industry
This Capgemini paper focuses on the key trends that the card processors have been experiencing and how the industry is responding.
Capgemini explores the key trends faced by card acquirers and their implications for the payment card industry.
Capgemini highlights the latest credit card fraud trends and mitigation technologies.
Capgemini highlight key business and technology trends in the banking sector and their implications.
What banks need to know when considering a move to the cloud.