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The top performers
Research
Research
05 Feb 2014

The top performers

Capgemini presents the 2013 Business Technology Performance Index.

World Payments Report 2013
Research
Research
04 Oct 2013

World Payments Report 2013

Global non-cash payment volumes continue to surge, with more than 333 billion transactions in 2012 as cards and mobile services grow in popularity, research from Capgemini and RBS suggests.

Multi-channel matters
White papers
White papers
08 Jan 2013

Multi-channel matters

Optimising multi-channel customer service will be a key differentiator for banks, says Capgemini, not only providing them with a competitive edge, but also helping them improve their bottom line.

World Wealth report 2012
Research
Research
21 Jun 2012

World Wealth report 2012

Capgemini and RBC's 2012 World Wealth Report offers insights into the size, composition, geographic distribution, and investing behaviour of the world's population of high net worth individuals - those with US$1 million or more at their disposal for investing.

The customer experience index
Research
Research
30 Apr 2012

The customer experience index

Capgemini and Efma's ninth annual World Retail Banking Report shows long term relationship between banks and their customers at a crossroads.

Managing multiple channels
Analysis
Analysis
09 Mar 2012

Managing multiple channels

Capgemini charts emerging business and technology trends across retail banking channels as banks strive to meet new client demands and optimise channel distribution costs.

Insights for issuers
Analysis
Analysis
08 Mar 2012

Insights for issuers

Capgemini presents key trends faced by card issuers and their implications for the payment card industry

Payment processors: The big get bigger
Analysis
Analysis
08 Mar 2012

Payment processors: The big get bigger

This Capgemini paper focuses on the key trends that the card processors have been experiencing and how the industry is responding.

Card acquirers: In search of the value add
Analysis
Analysis
07 Mar 2012

Card acquirers: In search of the value add

Capgemini explores the key trends faced by card acquirers and their implications for the payment card industry.

Card tricks
Analysis
Analysis
07 Mar 2012

Card tricks

Capgemini highlights the latest credit card fraud trends and mitigation technologies.

New model banking
Analysis
Analysis
18 Jan 2012

New model banking

Capgemini highlight key business and technology trends in the banking sector and their implications.

Cloud cover
White papers
White papers
14 Sep 2011

Cloud cover

What banks need to know when considering a move to the cloud.