Traditional banking is experiencing disruption on an unprecedented level, driven by regulatory change and increased customer demand. In order to remain relevant, banks need to go beyond compliance with legislation and a “me-too” offering, to a new frontier where they are considering new business models, innovating new revenue streams and working with new partners to offer a personalised experience.
Banks lack the agility to capitalise on this opportunity given legacy technology, the ever-present threat of cyber-attack and the regulatory restrictions which are a pre-requisite for market participation.
Through an online survey of over 100 expert financial services professionals, and a series of one-to-one interviews with senior bankers, this new paper lays out the key issues and opportunities faced by banks over the next five years. Download the paper now to view the results.