17 March 2018

BT expands ITS voice trading facilities

20 June 2006  |  1534 views  |  0 Source: BT

BT today announced that it is expanding the ITS voice trading platform to incorporate built-in voice recording and enterprise hoot and intercom capabilities. The new capabilities include IP-enabled software components which facilitate distributed working and deployment across the enterprise. This reflects BT’s strategy to help customers realise the virtual trading enterprise – delivering benefits such as increased trading effectiveness and greater scope for business continuity.

Unlike traditional voice recording systems that rely on hardware devices and dedicated storage, the BT Voice Recorder is a software-based solution. Any device connected to BT’s ITS platform can be recorded – including ITS.Netrix, earlier generation turrets, standard office phones and mobile devices. Recordings can be saved anywhere on the network, which also gives greater scope for business continuity. A digital archiving system allows all recordings to be easily and compliantly searched, retrieved and played back, as required.

The BT Enterprise Hoot and Intercom capability, also based on IP technology, is designed to enable traders and other users involved in the trade cycle to communicate using hoot and intercom functionality from a range of devices. Users will be able to securely and cost-effectively access the hoot network from trading floors and other locations across the enterprise, or while travelling or working at a remote site. The capability enables communication within and between trading floors by turret and ITS.Netrix users and enables communication with and between off-floor and back-office users equipped with IP phones or PCs.

Neil Isaacson, head of product management, BT Trading Systems said: "The decision to offer voice recording and hoot and intercom capabilities as an integral part of the ITS voice trading system reflects our strategy to promote the virtual trading organisation. A trader that is equipped with BT’s ITS Anywhere software and fully integrated ITS Hoot and Intercom systems will now be able to listen to hoots and intercoms and get a real feel for the market even when away from the main trading floor. Similarly, using the BT Voice Recorder, traders will benefit from integrated voice recording – with all conversations automatically recorded for compliance purposes, whether instigated from ITS.Netrix, earlier generation turrets, office phones or mobile device – and the ability to easily and compliantly play back the last call or search through earlier voice recordings."

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
Visit www.nextgenbanking.co.ukvisit www.ebaday.com

Top topics

Most viewed Most shared
Augmentum Fintech raises £94m in IPOAugmentum Fintech raises £94m in IPO
11764 views comments | 25 tweets | 5 linkedin
Indian fintech sector needs regulatory support to flourishIndian fintech sector needs regulatory sup...
6786 views comments | 8 tweets | 7 linkedin
BIS warns central banks on digital currency issuanceBIS warns central banks on digital currenc...
6456 views comments | 18 tweets | 17 linkedin
Capital One virtual assistant can now issue virtual card numbersCapital One virtual assistant can now issu...
6216 views comments | 12 tweets | 11 linkedin
Starling and TrueLayer integrate for open bankingStarling and TrueLayer integrate for open...
6145 views comments | 13 tweets | 9 linkedin

Featured job

London, UK (or flexible)

Find your next job