Tibco releases OpsFactor business operations monitoring tool


TIBCO Software Inc. (Nasdaq: TIBX), a leading enabler of real-time business and the world's largest independent business integration software company, today announced the availability of TIBCO OpsFactor 1.0.

TIBCO OpsFactor gives users superior visibility into business operations that are being orchestrated by TIBCO's business integration software through the creation of dashboards that visually display real-time information, operational metrics and key performance indicators that reflect business goals and conditions.

TIBCO OpsFactor helps operational business and IT managers clearly understand the performance and impact of processes so they can be proactive in adjusting resources to support business objectives. TIBCO OpsFactor leverages TIBCO BusinessWorks, TIBCO's real-time business integration platform, as the source for process content. By incorporating its own palette of monitoring and measurement tasks into the TIBCO BusinessWorks modelling environment, TIBCO OpsFactor lets users add activity sensors to any step or sub-step in a process, define threshold levels so exceptional events and conditions can be identified, and configure "rollup rules" so related metrics can be aggregated and assembled into meaningful information and alerts.

All of this can be performed without leaving the TIBCO BusinessWorks interface, and without visually or logically affecting established process definitions. This is because TIBCO OpsFactor can extract information about the composition of tasks and processes (such as specific characteristics and metadata schema) and then let users map that data to performance metrics and scorecards.

"Organisations that invest to automate and optimise business processes have a need to increase visibility over those processes to better understand their business impact," said Larry Calabro, principal, Deloitte Consulting. "Visibility into business information flowing over these processes not only ensures adequate business performance and service levels, but also helps managers understand the nature of business change rapidly enough to adapt processes for competitive advantage."

TIBCO OpsFactor is a new addition to TIBCO's business optimisation solution set, which gives people a complete understanding of their organisation at all times. This enables them to continuously improve performance and profitability and derive more value from the real-time information and processes enabled by TIBCO's business integration and enterprise backbone solution sets.

TIBCO OpsFactor rapidly generates monitoring models, scorecards and dashboards with minimal effort and time. Key components include:
  • An embedded light version of TIBCO(R) BusinessFactor 4.2: The server provides central persistence for, and end-user access to, the aggregate and detail monitor events of processes and steps. The TIBCO BusinessFactor server also performs email alerting based on personalized metric threshold conditions.
  • Palette design module: Plugs into TIBCO BusinessWorks for fast definition, instrumentation and deployment of a monitoring application.
  • Personalised browser-based BAM desktop: Alert management, scorecards, profile editor and customisation control.
  • An advanced analysis client: A dynamic and interactive interface that presents process data so users can easily identify, explore, and address performance issues. Users can analyse operations in context of business objectives, past performance, and current conditions.

"With the introduction of TIBCO OpsFactor, TIBCO is continuing its commitment to BAM and evolving the category," said Scott Fingerhut, general manager of Business Optimisation products, TIBCO Software Inc. "While most competitors are still looking to launch their first stable BAM product and have no production customers, we've been a pioneer in this space with technology and products that have been delivered and deployed successfully for years."

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