NET Credit Union has partnered with leading digital banking provider, Bankjoy to empower its members with a seamless online and mobile onboarding experience.
The credit union will leverage Bankjoy’s newly enhanced, standalone Online Account Opening solution to drive new member acquisition and deposit growth.
Based in Scranton, Pennsylvania, NET Credit Union is an award-winning, full-service credit union that is committed to creating a welcoming atmosphere that builds trust and allows its members to be more engaged and financially successful. By partnering with Bankjoy, NET Credit Union will enroll new members using the company’s standalone Online Account Opening solution, which facilitates a fully automated, secure and streamlined onboarding experience.
Bankjoy’s Online Account Opening features an ultra-fast, 90-second onboarding process that verifies user identity through ID upload and selfie matching for secure and efficient account opening. Bankjoy’s onboarding process is thoughtfully designed for mobile, online and in-branch channels, which gives members the option to enroll via their preferred device or channel. NET Credit Union can also easily configure Bankjoy’s onboarding workflow to include account funding, types of accounts, and more, giving the credit union more flexibility to customize the account opening experience.
Additionally, Bankjoy’s Online Account Opening solution will seamlessly integrate with NET Credit Union’s current digital banking platform, Alkami, which enables existing members to open additional accounts quickly and easily. Bankjoy currently supports more than 120 integrations with various third-party vendors, along with other core and digital banking platforms. As a result, financial institutions, including NET Credit Union, have greater flexibility and control when enhancing the onboarding and digital banking experience for their account holders and members.
“Our vision is to be our region's primary, full-service financial institution and to continue helping our members succeed financially,” said Clarence Baltrusaitis, CEO of NET Credit Union. “We recognize that today’s consumers expect a modern, intuitive digital experience from any brand they engage with. To continue building relationships within our community, and to attract and convert new members, we needed to deliver a superior onboarding experience from day one and Bankjoy’s Online Account Opening solution will enable us to do that. We look forward to our partnership.”
“More than one-third of Americans state that access to digital banking is nearly as important as having access to a car, according to a recent survey from BMO Financial Group” said Michael Duncan, CEO of Bankjoy. “Stats like these prove that the importance of digital banking and a truly frictionless digital account opening experience cannot be understated. NET Credit Union recognizes the growing reliance on digital channels. We are proud to partner with them and support a world-class digital onboarding experience that moves the needle on new member acquisition and deposit growth.”