After an official tender process to procure a prepaid payment card service, the State Treasury of Finland and Kela (the Social Insurance Institution of Finland) awarded the contract to Finnish issuer processor Enfuce.
The State Treasury of Finland, Kela, and Enfuce signed the five-year contract on February 15, 2023. Enfuce will deliver a prepaid disbursement card service that allows the State Treasury and Kela together with Enfuce to provide a secure, reliable, and easy-to-use prepaid payment solution in situations where account payments are not an option.
Enfuce’s prepaid cards can be equipped with a range of features to match each customer group’s needs and are very reliable with high uptime. Enfuce believes this guarantees the card users the best user experience in Europe.
The service will be used by certain public administrative organisations and Kela to disburse benefits and compensations to hundreds of thousands of Finns and people living in Finland. Account transfers are not always an option. In those instances, a prepaid card is used for disbursing benefits and compensations.
Lasse Skog, Director of Development at State Treasury of Finland, comments: “Certain public administrative organisations are obligated by the Finnish law, decrees, and other norms to disburse benefits, compensations, subsidies, and other payments to beneficiaries. For a legitimate reason, a part of these payments requires an alternative payment method to complement traditional account transfers. These organisations have been using an existing prepaid payment card solution. Public procurement is typically characterised by fixed-term contracts, and the previous framework contract reaching the end of its life cycle called for a new public procurement round.”
Under the contract, Enfuce, one of Europe’s leading fintechs, will deliver prepaid disbursement cards, related payment processing, and related customer service on behalf of certain governmental organisations and Kela.
Digitisation of the payment card service helps target funds to those who need them
With Enfuce’s digital card payment service, the Finnish government and Kela can replace cash payments of certain benefits and compensations when account payments are not an option. Enfuce’s solution also offers easy service controls in different use cases through a variety of card-specific usage limiters.
Denise Johansson, Co-Founder and Co-CEO of Enfuce, says: “We are honoured that the State Treasury of Finland and Kela trust our expertise in building a service that guarantees secure payments for those who need them as well as efficient and transparent payment processes for the Finnish government and Kela. Enfuce boasts an SLA of 99.99%, which makes the prepaid card highly reliable. The beneficiaries never have to worry whether their card works at the shop checkout.”
Lasse Skog, Director of Development at State Treasury of Finland, comments: “For governmental organisations and Kela, the core of the partnership is to get a payment method that meets our requirements, is cost-efficient, and is easy to use for our prepaid card users. In addition to that, we expect Enfuce to be able to deliver the service, further develop the features according to our needs, and support us in our work to develop efficient processes. We also hope to gain an open and goal-oriented cooperation with Enfuce building on a tight partnership.”
Monika Liikamaa, Co-Founder and Co-CEO of Enfuce, says: “We are excited to be a part of building an exceptional user experience for the customers of the government. Us founders of Enfuce have a background and experience in building banks, and Enfuce’s clients serve cardholders on a wide scale. The government gets access to all of this experience - we are able to deeply understand the needs of their different user groups and deliver a payment card service to match those needs.”