Trustly’s solution, provided through APEXX Global’s orchestration platform, is set to transform the Direct Debit experience for APEXX merchants and customers. The payment method boosts conversion rates, reduces payment errors, and lowers costs. Trustly’s solution creates mandates instantly, using innovative Open Banking APIs without additional account verification or manual handling.

Through this partnership, merchants can access a more cost effective and efficient alternative to the manual Direct Debit mandate setup. The scalable, recurring payments method is available to EU and UK merchants. In an immediate testament to the new partnership, APEXX and Trustly have announced that they have delivered the sustainable and scalable recurring payments solution to a leading operator in the European travel industry, reducing mandate failure rates to zero.

Peter Keenan, CEO of APEXX Global, said: “I’m delighted to announce our partnership with Trustly. Our mission is to transform the global payments ecosystem for merchants and Open Banking is a critical tool in streamlining the payments process. Through this partnership, we can
meaningfully boost the conversion experience for merchants by reducing Direct Debit mandate failures. I’m looking forward to working alongside the Trustly team to further transform global payments.”

Daniel Hecker, Chief Product Officer at Trustly, said: “We are delighted to partner with APEXX Global to help supercharge checkout conversion and performance for their merchants, fueled by what we believe to be the most efficient and embedded payment solution available. Since its
launch, we have seen that over 70% of users opt for the Open Banking mandate setup over legacy manual processes, showing that Trustly is not only offering new payment methods, but solving pain points for businesses, and improving user experience when paying with existing solutions such as Direct Debit.”