ENACOMM today announced a partnership with Apiture, enabling hundreds of financial institutions across the U.S., who rely on Apiture for modern digital banking solutions, to implement ENACOMM’s advanced voice technologies.
ENACOMM is a fintech enablement company that empowers banks, credit unions and credit card companies with affordable, data-driven solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency. Apiture is a digital banking experience company transforming mobile and online banking, business banking, payments and more.
With the reseller agreement, ENACOMM’s next-generation IVR and conversational banking via digital assistants such as Amazon Alexa and Google Home will be available to Apiture’s financial institution customers. Combined with the Apiture Xpress online banking, mobile banking and digital open core offerings, ENACOMM’s voice solutions enhance Apiture’s best-in-class digital banking technologies.
“Apiture’s mission is to ensure banks and credit unions have the digital engagement tools they need to thrive in today’s rapidly changing market,” said Chris Cox, chief operating officer of Apiture. “An ideal partner for Apiture Xpress, ENACOMM’s technologies help round out our full-featured offering. We also both have offices in Austin, which is conducive to collaboration.”
ENACOMM’s hosted, dynamic IVR system for personalized and truly intelligent customer interactions is part of the ENACOMM Financial Suite (EFS). Its Virtual Personal Assistant (VPA) is ENACOMM’s conversational voice banking solution for financial institutions’ self-service users that utilizes artificial intelligence and works with popular digital voice assistants. Using ENACOMM’s hosted systems, properly authenticated users can confidently conduct secure banking transactions and gain virtually full access to their financial accounts—with the sound of their voice.
“Both ENACOMM and Apiture are advancing the enormous benefits of open banking through open APIs,” commented Michael Boukadakis, CEO of ENACOMM. “Apiture and ENACOMM teaming up epitomizes a synergistic partnership—and community financial institutions will benefit most through greater accessibility to affordable leading-edge technologies that build a modern, complete customer experience.”