Fiserv wins transformation contract at Republic Bank

Ranked as America’s #1 Bank for Service by Forbes in 2020, Republic Bank’s engagement with Fiserv signals its commitment to continue setting the bar for the best-in-class banking experience across every channel. By embracing innovation, the $5 billion community bank is well-positioned to offer unmatched local and personalized service with technology capabilities that rival those of large, national banks. The partnership supports Republic Bank’s growth strategy by enabling enhanced digital experiences for consumer and commercial customers.

“Republic Bank has long been known for its legendary in-store banking experience, which is seamlessly integrated across our digital channels,” said Republic Bank chairman and CEO Vernon W. Hill II. “We’re proud to be America’s #1 Bank for Service and this partnership reinforces our mission to provide the absolute best banking experience wherever customers prefer to bank - in-store, online or via mobile.”

Hill has a proven track record of achieving success by offering unparalleled customer service as the founder and chairman of Commerce Bank in the U.S., and as founder and chairman of Metro Bank in London. He has implemented his service-first model at Republic Bank to meet the needs of customers today at the bank’s 32 locations, in addition to online and mobile options.

Fiserv will support the bank’s technology-specific goals, helping deliver a seamless digital experience while keeping pace with new opportunities and digital advancements.

“Consumer use of digital banking has boomed over the past year, and our team is committed to helping institutions like Republic Bank meet the quickly evolving needs of their customers both now and in the future,” said Fiserv President and CEO Frank Bisignano. “With this new technology, Republic Bank will be able to create a digital experience that’s scalable, secure and operationally efficient - while making customers’ financial lives simpler.”