Norwegian Savings Bank, Sparebanken Møre, has chosen the TietoEVRY WealthMapper to enhance the mobile and web self-service capabilities for bank customers.
The wealth management advisors will also use the improved portal experience to orchestrate and enhance customer engagement and relations.
As bank customers become more aware of new digital self-service capabilities, their demands for new innovations and experiences grow. Sparebanken Møre wants to empower their customers with the latest interactive, informative and educative tools to enable them to maximize their savings and investments. The need to act quickly to meet these needs has been further accelerated by the COVID-19 pandemic.
”Wealth management is a strategically important area for the bank, where we have high expectations for market growth,” says Trond Moldskred, Head of Wealth Management at Sparebanken Møre.” One success criterion to achieve this is a modern and interactive self-service tool that provides our customers with a complete overview of their total wealth portfolio. TietoEVRY WealthMapper is a great fit for our immediate and future needs. It will enable us to harness the power of innovation that the open ecosystem approach promotes, while creating a ’wow factor’ through increased customer engagement.”
The new TietoEVRY WealthMapper platform will enable improved visibility, accessibility and actionability by customersin a self-service format. Furthermore, the wealth management advisors will be able to provide customers withimproved services and financial advice thanks to the platform’s innovative engagement capabilities and tools.
“WealthMapper will help Sparebanken Møre to strengthen existing customer relations and grow their business,” says Sameer Datye, Head of Insurance & Wealth Solutions at TietoEVRY.” The solution will enable them to engage with their customers in the channel of their choice and at the same time provide robust and engaging advisory support. With our open ecosystem partners, it will be possible to deliver the latest technology as well as distribution accelerators to the market smoothly and cost-efficiently.
Sparebanken Møre is the first WealthMapper customer in Norway. The platform will be delivered in a flexible SaaS model.