MultiPay’s gateway works across all payment channels in any sector including retail, hospitality, travel, and transportation. Combining its technology with its expertise, MultiPay provides a seamless payment experience and couture service for its customers.

MultiPay’s arrival to the market is perfectly timed with the COVID-19 pandemic further growing the divide between in-store and on-line payment experiences. Over this time, e-commerce in the UK has grown 46%, leading to consumers becoming accustomed to a seamless on-line payment experience. At the same time, due to lockdowns, physical in-store, bars, and restaurant payments have largely remained frozen in time. This has increased the disparity between the two and risks creating friction with customers who now demand payment to be quick and seamless regardless of their chosen method.

A personalised payment experience

“As the retail, hospitality, travel, and tourism sectors begin to reopen, payments are going to be at the forefront of the customer experience. Being able to take any payment, anywhere will allow businesses to operate much more efficiently, as the same terminal and webpage can be used regardless of the transaction being made,” said Delia Pedersoli, COO at MultiPay Global Solutions. “Off the shelf payment solutions simply don’t meet the new requirements of large merchants and their customers. We’ve built MultiPay to provide a premium, couture payment technology and integration that is built around our customers’ bespoke requirements.”

MultiPay’s  PCI P2PE & PCI DSS L1 validated solution is a unique technology that creates a single payment gateway that covers all currencies, payment methods and acquirers. With a single payment gateway in place, MultiPay removes complexity from payment infrastructures, providing merchants with a simplified, agile, and innovative solution with full control over their payment process. Once integrated, MultiPay provides the perfect platform for merchants operating across borders both in-store and on-line.

Headquartered in London and Milan, MultiPay Global Solutions is led by a highly experienced team of fintech experts. David Maisey, CEO, and Delia Pedersoli, COO, bring extensive experience in building and growing innovative fintechs such as Chip & PIN Solutions and International Payment Services. MultiPay launches in the market with a growing set of customers across 22 countries. Some of its customers include Sports Direct, Fraser Group, Massimo Dutti and Zara.

Couture payment experience

David Maisey, CEO at MultiPay Global Solutions said: “It is really exciting to be launching MultiPay and helping large merchants expand and scale into new countries and markets following the pandemic. We have a very talented team that understands every customer has a unique payment proposition and needs a service tailored specifically for them, creating a genuine couture experience. Technology runs through our company. In fact, 65% of our workforce are from a technology background, which helps us with continually innovating MultiPay’s solution. This expertise, combined with our agile mindset allows our team to make things happen – fast.”

“As stores re-open, we must offer a first-class customer experience across in-store and on-line. Payment is a key part of the customer experience as it is the point where a consumer fully commits to our brand and products. MultiPay Global Solutions understands this and delivers a seamless payment experience while removing the complexities often felt when managing multiple systems,” said Tony Westwater, Head of IT at Frasers Group, which includes House of Fraser, Sports Direct, Game and Jack Wills. “As we reopen our stores it is great to know that our payment partner has the scale, agility and detailed knowledge of our infrastructure to ensure we are ready and can offer an unbeatable experience.”