The latest credit union signings include:

• CACL Federal Credit Union ($146 million; 11,600 members; Pottsville, PA)
• SIU Credit Union ($344 million; 40,800 members; Carbondale, IL)

According to CACL Federal Credit Union COO Joshua Burgess, CACL can increase its membership base by being able to offer more convenient options for all members while they are on the go. In the past, the credit union wasn’t able to give its members the best possible online/mobile experience. It was functional, but it did not have the “wow” factor they were looking for and Bankjoy can deliver that to them.

“We were blown away by the layout and advancements within the platform compared to the competition,” Burgess says. “Voice banking, such as ‘Joy,’ was a huge selling point for us, and we loved the idea of offering that service to our members.”

CACL’s primary goals are to offer their members the most convenient, current, and reliable technology available. “They deserve nothing less than the best that’s out there,” Burgess adds.

“As digital demands continued to rise - as well as fraud - within the credit union industry because of COVID-19, we are pleased to provide our technology offerings to meet these growing demands at SIU and CACL,” states Bankjoy CEO Michael Duncan. “Having these progressive tools to make online processes more efficient and user friendly only enhances the value of credit unions not only right now but for the foreseeable future, as well.”