/retail banking

News and resources on retail banking, consumer finance and reinventing customer experience in finance.

True Sky Credit Union moves to Fiserv

Source: Fiserv

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced True Sky Credit Union, based in Oklahoma City, will move to Fiserv as its lead technology provider.

The credit union will leverage integrations between multiple Fiserv solutions and third parties to execute a digital transformation strategy on behalf of its nearly 54,000 members.

The DNA® core account processing platform from Fiserv will be at the center of a comprehensive set of solutions selected by the credit union, including credit solutions, marketing analytics, Architect for online and mobile banking, and Zelle for person-to-person (P2P) payments.

“Our goal is to transform operationally and culturally from a credit union that uses technology to a technology company with a purpose: to serve our members and communities,” said Sean Cahill, CEO at True Sky Credit Union. “Based on previous experience with Fiserv, I am confident in their commitment to innovation and long-term investment in their solutions, and to providing flexibility to help True Sky create exceptional member experiences at every touchpoint.”

Many aspects of the True Sky digital transformation plan will rely on the architecture of DNA. The platform’s open architecture and APIs make it easier for financial institutions to integrate other solutions, bring products and services online quickly, and add new capabilities using downloadable DNAapps™. Additionally, built-in commercial servicing will allow True Sky to provide more robust offerings to its growing portfolio of business accounts. Offering commercial account and payment options is increasingly important to credit unions that are aiming to expand while lowering reliance on heavily leveraged channels such as indirect lending.

“Member experience, enhanced and enabled by technology, will be the key differentiator in our industry in the 2020s,” said Theo Curey, president of Credit Union Solutions at Fiserv. “By leveraging Fiserv technology to help implement its strategies, True Sky will be ahead of the game over the course of the next decade.”

Comments: (0)