GoldenSource expands Mumbai offshore centre

Incorporating development, customer support, professional services and other back-office support functions, the OTC enhances GoldenSource's ability to provide global customers real-time support to power their EDM initiatives.

Originally launched in 2003 in partnership with TCG Software Services Pvt. Ltd, now a subsidiary of TCGIvega Information Technologies Private Limited (TCGIvega), the OTC is designed to allow GoldenSource to maintain a continuous cycle of product development and innovation as well as sustain a consistent and flexible worldwide customer service program. As a result of the success of the operation, the OTC has moved into a new state-of-the-art facility located in the heart of Mumbai's technology sector. The expanded facility is designed to address growth in both customer activity and GoldenSource personnel requirements. GoldenSource continues to work in close partnership with TCGIvega, an established provider of IT-centric business solutions.

"GoldenSource is proud to launch its improved OTC facility. This recent move reaffirms our on-going commitment to our Indian operations and underscores the success of our global operating model in satisfying the needs of our customers," said Harpreet Grewal, CFO of GoldenSource Corporation. "We have realized an extraordinary return on our investment in the OTC, and are excited at the opportunity to expand our presence in Mumbai."

"TCGIvega is very happy to partner with GoldenSource in its move to this expanded facility. Its location and state-of-the art infrastructure will support the rapid growth GoldenSource is experiencing in both its business and concurrent staffing requirements," responded Manohara Nagaraja, COO of TCGIvega.