Online and mobile banking provider Bankjoy has signed four more credit unions to join its mobile and online technology ecosystem, looking leverage its fintech offerings to create an omnipresence existence for the credit unions and their members.
The credit unions include:
• North Shore Federal Credit Union ($179 million; 10,600 members; Silver Bay, MN)
• Liberty First Credit Union ($305 million; 29,800 members; Lincoln, NE)
• OU Federal Credit Union ($52 million; 10,000 members; Norman, OK)
• Great River Credit Union ($188 million; 15,300 members; Saint Cloud, MN)
According to North Shore Federal Credit Union (NSFCU) President Cassie Ernest, Bankjoy will assist with the NSFCU’s Telephone Service Rep role by interactively handling members’ needs, being a reliable financial resource on all facets of online banking when the credit union is closed.
“We view the credit union’s online banking relationship as essentially an additional branch,” Ernest says, adding that the NSFCU purchased the full suite of Bankjoy’s online/mobile offerings. “Having valuable home banking technology that is powerful enough to virtually replace employees while we are closed for nights and holidays is a great value for our members.”
One of NSFCU’s goals using Bankjoy includes creating optimized accounts that work with various age groups, graphs, charts, and spending solutions for the younger generation that is just learning to save - and all the way to those established, full account relationships. NSFCU also plans to incorporate gamified financial literacy content into its full solution.
“A couple of the biggest factors that helped in our decision to go with Bankjoy is their long-term, forward vision,” Ernest says. “This vision jibes with current advanced technology being so profound in today’s credit union world. We also appreciated the personal attention and collaboration by the Bankjoy staff. It shows they are personally interested in the business of NSFCU.”
“Being a forward-thinking compass for credit unions is really important to us at Bankjoy,” states Bankjoy CEO Michael Duncan. “It is our mission to develop and deliver solutions that allow them to look to the future while providing for the needs of their members today. We are very excited to see how will each of these credit unions will perform over the next few years, adding more and more value for their members.”