Fidelity National Information Services (NYSE:FIS) today announced that two credit unions have chosen the Mercury solution to meet their core processing needs.
The new clients include Town of Palm Beach Federal Credit Union of Palm Beach, FL and Hayward Community Credit Union of Hayward, Wisconsin.
Hayward Community Credit Union, which received its community charter in 1935, was specifically seeking three attributes in a core solution: greater report-writing flexibility to make the generation of board reports faster; easier access to data from more fields for creating queries; and the ability to expand into business lending.
"With Mercury, we achieved all three objectives," said Cliff Williams, the credit union's president and CEO. "This solution was built from the ground up on Windows, as opposed to an older legacy system with a Windows-like look and feel added later. This will make training faster in the future. But more importantly, with FIS we found a partnership with a major player that will continually enhance the technology so we can stay competitive."
Town of Palm Beach Federal Credit Union, chartered in 1965, was formed for the purpose of providing saving and loan programs expressly for employees that work for the Town of Palm Beach governmental agency. Membership has expanded as the town has grown, and the institution wants to be ready for the possibility of adding new product lines.
"Mercury will allow us to add checking account capabilities if we choose to offer them without incurring any additional technology expense," said Debby Seadorf, the institution's manager and treasurer. "The functionality is already there, ready to go. All in all, we found the solution to be a great value at an affordable price."
Mercury is a Windows-complete solution, leveraging the Microsoft tools that have become the industry standard. For this reason, installation is quick and easy, with most credit unions able to leverage their existing hardware and software, and maintenance is simplified. Mercury is available as an in-house solution, as selected by Town of Palm Beach FCU, or as an ASP model as selected by Hayward Community Credit Union.
"With the addition of these new clients, Mercury will be in use at 369 credit unions," said Santo Cannone, senior vice president for FIS' Integrated Financial Solutions division. "Credit union after credit union has found that because of the familiar appearance and navigation, member service representatives become immediately comfortable and efficient, which streamlines training and delivers improved member service."