Collinson, a global leader in customer benefits and loyalty, and leading global fintech, Revolut, have joined forces to give Premium and Metal customers complimentary access to airport lounges worldwide during flight delays.
With Revolut’s Premium and Metal subscriptions, customers whose flights are delayed for an hour or more will have complimentary access to over 1,000 lounges in 500+ airports in over 100 countries.
Premium and Metal customers can now relax in the comfort of an airport lounge with SmartDelay as they wait for their delayed flight, regardless of their type of ticket. Lounge access includes complimentary snacks and refreshments, free Wi-Fi, newspapers and magazines, as well as use of conference and business facilities (subject to availability). Away from the busy departure halls, travellers will be able to rest, charge their devices and unwind. Premium customers can also bring one accompanying guest with them to enjoy the same benefits, while Metal customers can bring up to three complimentary guests.
David Evans, Joint CEO at Collinson, said: “Flight delays are always stressful, which is why we’ve teamed up with Revolut to give customers a benefit that makes the wait as pleasant as possible. With nearly four million global flight delays every year, it’s likely that every now and again travellers will find themselves delayed. Access to SmartDelay means that Revolut customers can have peace of mind when they travel, knowing that if they are delayed they’ll have instant access to Collinson’s leading global lounge network, all without having to deal with any lengthy travel insurance claims.”
George Robson, Product Owner for Premium and Metal at Revolut, added: “We know travel is very important for Revolut customers. That’s why we’ve teamed up with Collinson: to make those the stressful moments of travel less-so. Our Premium and Metal customers can now travel knowing that with just a few taps on their Revolut app, they can wait for their delayed flight in comfort at no extra cost. Currently Revolut Premium and Metal customers can buy lounge access at a discounted rate, so this new benefit adds an additional level of cover and value for those unforeseen travel moments.”
To use the new benefit, Premium and Metal customers must visit the Revolut app and register their flight details. Should the registered flight be delayed by more than 60 minutes, customers will immediately receive a complimentary airport lounge pass sent straight to the Revolut App.
Customers can download the Revolut app via their mobile’s app store.