/retail banking

News and resources on retail banking, consumer finance and reinventing customer experience in finance.

Mastercard, goop and Next Retail Concepts upgrade online shopping in Canada

Source: Mastercard

For the first time, goop will extend the unique brand experience of the physical goop MRKT Toronto pop-up to digital shoppers in the Canadian market. Powered by Mastercard and Next Retail Concepts and guided by goop, the innovative digital environment will allow shoppers to browse and buy just as if they were in the physical store.

Consumers in Canada will find this to be a new, very different, immersive way to shop that supplements the e-commerce experience on goop.com. Through September 22, a shopper can virtually navigate through a three-dimensional version of goop MRKT Toronto, interact with their favorite goop products, and engage with digital content curated by goop. The goop product assortment for purchase through the experience will include goop’s own lines of G. Label apparel and swim; G. Sport activewear; high-performance, clean skin care; and bath, and body essentials. Purchases are secure and the technology integrates seamlessly with goop’s existing ecommerce platform. Together with partners like Mastercard and Next Retail Concepts, goop is evolving the e-commerce experience to bring the physical store to life in an immersive, digital environment.

“Consumers today expect a seamless, customized shopping experience across any channel or device,” said Stephane Wyper, senior vice president, New Commerce Partnerships and Commercialization, Mastercard. “At Mastercard, we’re committed to using our products and services to create solutions for retailers to help them meet these growing demands. Together with partners like Next Retail Concepts, we are continuing to evolve ecommerce to bring the physical store to life in an immersive, digital environment, all while enabling seamless payment and exclusive offers for our cardholders.”

“We are excited to partner with goop to provide a platform that allows the goop consumer to shop in a fully experiential environment that brings the brand’s story to life in a compelling new way and allows consumers to shop the virtual store across any accessible device, commented Neil Cole, CEO, Next Retail Concepts. “Mastercard and Goop are forward thinking partners who share in our vision of transforming the e-commerce experience,” Cole added.

The virtual experience not only shifts online shopping from transactional to experiential but also provides access to tools and insights to further engage shoppers. Retailers who leverage the technology also have the ability to provide customized offers as well as gain analytics on overall store performance.

Customers will get to try the immersive commerce experience as it comes to life through the goop MRKT Toronto pop-up. Mastercard will bring the latest ways to shop and pay to the activation and also give cardholders the opportunity to experience goop with exclusive benefits. Some of the special perks include exclusive access to events at goop MRKT Toronto, including meditation classes, private shopping, and more.

Comments: (0)