Jack Henry & Associates' ProfitStars division announced today the addition of JHA Payment Solutions’ Ensenta mobile consumer and business remote deposit capture (RDC) services to the Independent Community Banks of America® (ICBA) Preferred Service Provider program.
Both Ensenta Consumer RDC - MobileSM and Ensenta Business RDC - MobileSM are compatible with camera-enabled iOS and Android mobile devices. The real-time, cloud-based solutions enable financial institutions to mitigate risk and minimize compliance exposure while improving the customer experience. They incorporate more than 200 risk filters, roles and entitlements, duplicate detection, geolocation protection, and calls to third-party check verification and account status databases. This allows institutions to flag suspicious activities and notify users before rejecting the deposit. Ultimately, Ensenta enhances customer service through increased deposit limits and advanced fraud detection.
Greg Adelson, vice president of Jack Henry & Associates and general manager of JHA Payment Solutions™, commented, “Ensenta has been an excellent acquisition and addition to our remote deposit capture portfolio. Community banks are continuing to differentiate themselves through high-tech, high-touch services such as mobile remote deposit. Furthermore, Ensenta will provide ICBA member bank customers with a superior user experience from login to transaction completion.”
More than 1,300 financial institutions leverage Ensenta’s remote deposit capture services. The suite also offers Ensenta Agile Risk ManagementSM which allows institutions to improve the customer experience (CX) with higher limits and faster funds availability without allocating new resources.
Chris Lorence ICBA group executive vice president, member engagement and strategy, said, “Community banks continue to seek out solutions that provide greater choice and convenience for customers while freeing up bank resources to focus on delivering an enhanced customer experience. Ensenta is a great addition to our long and mutually rewarding relationship with Jack Henry as community banks continue to meet their customers’ evolving payments needs.”