ACS inks BPO deal with KeyBank National Association

Source: Affiliated Computer Services

Affiliated Computer Services, Inc. (NYSE:ACS), a premier provider of business process outsourcing and information technology solutions, announced today that it has been awarded a business process outsourcing (BPO) contract to process student loans with KeyBank National Association.

KeyBank is one of the nation's largest bank- based financial services companies and the seventh-largest education lender in the United States.

Under the terms of the three-year contract, ACS will provide comprehensive student loan servicing for a part of KeyBank's private loan portfolio. ACS will also handle servicing for some of the new private loans originated by KeyBank, which will be transferred to ACS on a regular basis.

"ACS' record of excellence, scores of industry experts, and ability to integrate the latest technology will provide a seamless transition for our borrowers and enable them to continue receiving outstanding service for their private loan accounts," said Van Virtue, Sr. Vice President, KeyBank.
"With ACS, we look forward to enhanced efficiency, expanded capabilities, and improved cost efficiency in our private loan servicing."

ACS will provide KeyBank with specialized support from its dedicated private loan servicing team located at ACS' education service center in Utica, New York.

"This contract is another opportunity to demonstrate why ACS is an asset to education lenders," said Steven Snyder, Managing Director of ACS Vertical Markets. "We provide our clients with a measurable edge in quality of service, caliber of technology, capacity to serve borrowers, and management of large volumes of information - as well as an improved ability to control costs. We are committed to collaborating with lenders, not competing with them, and we are very enthusiastic about delivering best-in-class service for KeyBank."

Comments: (0)