Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that National Australia Bank (NAB) has selected AWS as a long term strategic cloud provider, with a goal of migrating more than 300 applications, including some core banking systems, to AWS by the end of 2019.
NAB is adopting a cloud-first strategy using AWS compute, storage, database, and analytics capabilities to build new services to deliver better financial outcomes for its nine million customers around the globe. For enhanced security, NAB deployed Amazon GuardDuty, a fully managed intelligent threat detection service that continuously monitors account activity for malicious or unauthorized behavior, to help protect all of its AWS workloads and safeguard customers’ data in the cloud.
With over 300 AWS certifications achieved, NAB operates a robust cloud-enablement training program for its employees that gives them the opportunity to quickly ramp up on AWS technologies and develop skills that will enable them to innovate digital experiences for customers. NAB is building a data lake on AWS using Amazon Simple Storage Service (Amazon S3), Amazon Redshift, and Amazon Athena to ingest, analyze, and take action on customer preferences gleaned from petabytes of satisfaction data in minutes rather than months. The organization is also developing three new strategic platforms on AWS—NAB Services Cloud, NAB Data Hub, and NAB Discovery Cloud—that will allow teams across NAB to innovate at a faster rate, mine, and monetize data more effectively, and improve productivity with a clear line of sight into the customer experience. In addition, NAB is looking to Amazon Connect — a cloud-based contact center service — as a platform for contact center migration to power customer conversations and deliver on NAB’s vision to provide exceptional customer service.
“AWS’s extensive functionality is critical to NAB’s transformation, giving us far more flexibility, empowering us to move much faster, and allowing us to rapidly scale as we expand our use of cloud technologies,” said Yuri Misnik, Executive General Manager, Business Enabling Technology at National Australia Bank. “AWS understands our requirements for operating securely in the cloud, and worked with us to establish a training program that prepares our workforce with the necessary skills to enable our path to the cloud. This is just the beginning of our journey, and we’re eager to innovate using AWS in ways that were not possible with our on-premises infrastructure. For instance, the NAB Data Hub which is a data lake we’re building on AWS, is a first and foundational element of our data strategy. It will feed our new machine learning ecosystem, which we are creating using AWS’s industry-leading technologies.”
“Financial services organizations like NAB are turning to AWS for the most comprehensive set of cloud services, most secure and reliable infrastructure, greatest scale, and highest availability, allowing them to deliver new digital services from the ground up and confidently shift operations from on-premises to the cloud,” said Mike Clayville, Vice President, Worldwide Commercial Sales at AWS. “We’re excited to expand our relationship with NAB as their strategic cloud provider as they migrate more workloads to AWS and help them realize efficiencies and benefits in areas like performance computing, security and compliance, data analytics, and machine learning.”