Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, its ProfitStars division announced the availability of ImageCenter Express, a hosted deployment of the company’s comprehensive image capture solution.
The solution includes teller and branch capture, as well as remote, remittance, and ATM capture file processing, all complemented by advanced fraud prevention.
ImageCenter Express provides an additional delivery alternative for the proven ImageCenter solution, a technology that offers comprehensive imaging services to more than 220 financial institutions, processing transactions that originate from teller stations, branches, image-based and conventional ATMs, and remote deposit, mobile deposit, and remittance solutions. As a hosted solution, ImageCenter Express offers financial institutions more convenience, ease of use, and full system support. It also adds advanced fraud integration at the point of presentment from both Jack Henry & Associates as well as leading third-party providers. ImageCenter Express integrates seamlessly with the Symitar® Episys® core processing platform to reduce teller input, automate on-us processing, and streamline balancing.
Valdosta, Ga.-based Southeastern Credit Union implemented ImageCenter Express shortly after converting to the Episys core platform in late 2017. Cheryl Smidley, assistant vice president of operations for the credit union, commented, “Previously, we were operating on a core platform that limited our capabilities and growth. We have seen a vast improvement with the Episys system – its features and functionalities run deep, bringing a new level of excitement and convenience to our employees’ experience. Solutions like ImageCenter Express have provided significant improvements, enabling our tellers to be more productive and effective in their roles.”
Southeastern Credit Union has reduced the time required to balance its transactions by an estimated 75 percent with ImageCenter Express. The added efficiency and accuracy that results from the Episys integration speeds the transaction process, helps tellers balance more quickly and accurately, and frees their time to focus more on members.
Russ Bernthal, president of ProfitStars, added, “ImageCenter Express gives financial institutions easy access to an advanced imaging solution with proven returns. Its integration with Episys streamlines and automates processes that could otherwise invite inaccuracies and occupy time that should be spent with members. Advanced services like ImageCenter Express enable forward-looking institutions such as Southeastern Credit Union to position themselves for growth and success.”
Contributed | what does this mean?