TeleWare & Team Venti tie up in Skype for Business compliance recording
08 January 2018 | 2333 views | 0
Source: Team Venti
TeleWare today announced that it has signed a new partnership with Team Venti, extending TeleWare’s partnering for growth philosophy into North America and beyond. The two specialist Microsoft Cloud partners have delivered a compliance solution that offers the ultimate one-stop compliance recording and analytics services for firms using Skype for Business.
Charlie Ramirez, Team Venti’s Managing Partner at the US based hosting and systems integrator explains, “We have been hosting Skype for Business unified communications for over five years, including premium enterprise voice seamlessly integrated with Office 365. Working with TeleWare has now enabled us to deliver a fully-featured hosted unified communications compliance solution for our clients in North America.”
TeleWare was selected by Team Venti for its robust cloud offering for communications recording. TeleWare’s Skype for Business route, record and analysis tools integrate seamlessly into Microsoft Azure, allowing Team Venti to offer mid-sized enterprises a quick to deploy, ready to go solution.
Ramirez continued, “Clients go live within a matter of days, which is a very powerful proposition. Previously it was always a bit of a project to get Skype call recording set up in addition to long and complex provisioning requirements. By offering the call recording as part of an integrated hosted solution, we are able to offer enterprise level solutions to much smaller organisations. We just turn them on. The huge benefits to customers include flexibility, scalability, ease of use and speed. We believe we are the only provider in the market to offer this.”
The solution is already proving popular, with a number of live customers on-board within the first month of launch. The first clients, which included organisations in healthcare and IT industries, were looking for recording solutions that enabled them to comply with industry regulations, as well as provide quality assurance and team training.
The small and mid-sized enterprise service can then easily scale as businesses grow, enabling more sophisticated clients in highly regulated markets, such as financial services, an enhanced solution.
Given the solution is cloud based, the teams are able to deploy anywhere in the world. All the hosting is then held centrally back in Texas at Team Venti’s headquarters.
Steve Haworth, CEO of TeleWare added, “For Team Venti, the challenge was to find an easy to deploy solution that was fully compatible with Skype for Business. A solution that was easy to use, fully scalable, had a user friendly interface and was highly affordable. TeleWare ticked all the boxes.”