21 February 2018
Visit www.capgemini.com/worldreports

NatWest introduces Face ID for mobile app log-in

13 December 2017  |  4250 views  |  0 Source: NatWest

NatWest customers who have an Iphone X are now able to use facial recognition technology to log into their mobile banking app.

Using Apple’s Face ID functionality, NatWest customers with an iPhone X can now securely log-in by having the phone recognise their face. The NatWest app will still retain the option for customers to access their accounts using a passcode. NatWest customers are increasingly using digital technology to access their banking with 1.1 billion mobile and online transactions carried out in the first half of 2017, an increase of 41% since 2014. Mobile transactions have increased by 73% since 2014 and there were 3,531 log-ins per minute to our apps in Q3 2017.

Miguel Tatay, Head of Mobile, said: “There has been a revolution in banking, more and more of our customers are using digital platforms to bank with us. Over 5 million of our customers now regularly use our mobile banking apps. People tell us that they expect a bank to be innovative, digital and responsive to their needs, and adding Face ID to our app does just that - making it even easier and more convenient for customers with an iPhone X to access and manage their finances on the move”.

NatWest’s award winning app offers a full range of banking options including making domestic and international payments & transfers, managing regular standing orders and direct debits, alongside a number of innovative features such as Get Cash to help customers manage their finances, safely and conveniently.

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
Visit https://www.capgemini.comVisit www.vasco.comvisit www.nextgenbanking.co.uk

Top topics

Most viewed Most shared
ABN Amro moves escrow accounts to the blockchainABN Amro moves escrow accounts to the bloc...
10068 views comments | 15 tweets | 13 linkedin
ECB launches staunch defence of cashECB launches staunch defence of cash
9683 views 10 comments | 22 tweets | 26 linkedin
Coinbase and Visa at loggerheads over erroneous charges on customer crypto accountsCoinbase and Visa at loggerheads over erro...
8453 views comments | 13 tweets | 12 linkedin
BBVA-backed digital banking startup targets gig economy workersBBVA-backed digital banking startup target...
7112 views comments | 8 tweets | 12 linkedin
hands typing furiouslyMaking Customer Experience Your Business
6811 views 0 | 7 tweets | 5 linkedin

Featured job

Find your next job