Source: Diebold Nixdorf
Saque e Pague, a Brazilian multiple service self-service network, is partnering with Diebold Nixdorf (NYSE: DBD) to transform the consumer experience and drive connected commerce through digitalization with a new digital bank branch.
The first of its kind in Brazil, the new branch is equipped with cash recycling technology, video conferencing, 2D barcode readers, near field communication (NFC) and biometric authentication to enable uniquely personalized and secure consumer experiences.
"The new digital branch is completely built around the consumer experience," said Nori Lermen, executive director, Saque e Pague. "With Diebold Nixdorf's technology and services, we are able to reimagine the consumer journey and introduce new solutions and services to the market."
The new branch will not be staffed with traditional tellers but instead will offer digitalized services that enable the consumer to decide the level of assistance they require for each individual visit. Biometric authentication and NFC capabilities add an additional layer of security and convenience for routine transactions while two-way video services enable the consumer to request assistance for more complex transactions. In addition to supplying the innovative technology, Diebold Nixdorf will provide first and second line maintenance services to ensure the highest level of availability for consumers.
"Digitalization is a key trend in the financial services industry," said Octavio Marquez, Diebold Nixdorf senior vice president and managing director, Americas. "Our solutions enable financial institutions and retailers to automate the end-to-end consumer journey and drive the future of connected commerce by delivering personalized and secure consumer experiences."
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