In order to provide its customers with stronger digital banking solutions, North Dakota-based Heartland State Bank has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core and mobile banking technology provider.
With the conversion to CSI’s NuPoint® core processing solution, Heartland plans to implement mobile-friendly banking applications across platforms and for all transaction types.
CSI’s digital banking solutions are directly integrated into the core, which enhances the bank’s ability to provide a full array of customer convenience solutions via more modern technology. And while CSI’s innovative mobile and core processing offerings played a key role in the bank’s decision to partner with the technology provider, Heartland State Bank executives said CSI’s ability to not only protect its customers’ data with industry-leading security protocols, but also streamline operations factored in their decision as well.
“Our goal is to deliver high-touch, high-knowledge customer service, so we needed a core provider that could deliver the infrastructure necessary for a robust digital portfolio that’s backed by trusted security resources,” said Scott Tewksbury, president of Heartland State Bank. “By working with CSI, we can now offer the kinds of digital banking services available at larger financial institutions, while maintaining the friendliness, convenience and customer focus that can only come from a community-based bank.”
Heartland recently completed its conversion to CSI NuPoint, and the bank is in the process of deploying a full array of online and mobile banking services. The bank plans to leverage its relationship with CSI to build upon its excellent customer service model, as well as expand its footprint into other markets.
“At CSI, we consistently strive to provide financial institutions with an equal balance of service and support, which allows them to best utilize our industry-leading technology and align their internal resources,” said Steve Powless, CSI’s chairman and chief executive officer. “As we welcome Heartland State Bank, we remain dedicated to providing all of our customers with the highest level of innovation and expert guidance in order to support their unique business objectives.”