nCino, the worldwide leader in cloud banking, has announced that Pacific Western Bank, headquartered in Beverly Hills, Calif., is the 100th customer to go live with its Bank Operating System.
Moving to nCino allowed Pacific Western to replace its in-house systems with a secure, cloud-based solution, providing long-term benefits to scale and adapt as the bank grows and evolves. Pacific Western realized nCino’s potential to preserve unique workflow, but unify data and reporting across multiple divisions on a centralized platform and quickly bring visibility and oversight across the organization. nCino’s Bank Operating System, built on Salesforce.com, combines customer relationship management (CRM), loan origination, workflow, content management, business process management, customer engagement and instant reporting in a single, secure place.
“Gaining first-hand experience with nCino through our Square 1 division gave us an advantage in evaluating and ultimately selecting nCino to improve processes, enhance the customer experience, and ensure future scalability. The nCino team is knowledgeable, innovative, and responsive, which combine to make them a valuable new partner to our enterprise,” said Mark Christian, EVP-Operations and Systems Group at Pacific Western.
Josh Glover, nCino’s Executive Vice President of Sales for the Americas, said, “We are excited that the Pacific Western team paid attention to how the Bank Operating System was helping drive success and bottom line impact for other banks we serve. As Pacific Western continues its adoption journey, nCino’s scalable, secure, cloud-based technology will allow the bank to continue to grow efficiently without compromising credit quality or the overall borrower experience.”