Source: PIC Solutions
Standard Bank, one of Africa's leading financial services institutions, has signed a TRIAD adaptive control system consulting support contract.
TRIAD, from Fair Isaac Corporation, is the world's leading adaptive control system and is used by more than 280 portfolios worldwide to make more than 44 billion consumer and small business decisions annually.
TRIAD combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders. By making the right decisions for their portfolios, credit grantors are able to increase revenue, reduce losses, improve customer service and ultimately, increase portfolio profitability and drive competitive advantage.
PIC Solutions and Fair Isaac consultants are currently implementing the TRIAD adaptive control system in Standard Bank. During this assignment strategy consultants have, and will continue to develop, effective credit risk strategies which can be applied in TRIAD.
Douglas Walker, Director of Retail Credit at Standard Bank, states, "We look forward to utilising the TRIAD functionality and flexibility to its full potential and to realise the benefits that are possible through the optimisation of our credit, risk and customer management decision strategies. We have built a strong relationship with Fair Isaac and PIC Solutions during this assignment and will continue to use their expertise to ensure that we improve on our credit decisions."
Dave Lewis, Director of Consulting at PIC Solutions, adds, "The TRIAD solution offers Standard Bank the flexibility of implementing leading-edge strategies to segment specific customer groups and treat them appropriately and effectively throughout the credit life-cycle. The PIC Solutions consultants will work closely with the Standard Bank team to develop effective acquisition, limit management, authorisation, marketing and collections strategies. These strategies will enhance the value of the credit portfolios and build more rewarding and longer term customer relationships."