20 February 2018
visit www.ebaday.com

ClearScore launches credit checking chatbot

23 February 2017  |  3663 views  |  0 Source: ClearScore

ClearScore, the UK’s no. 1 credit checking service, is aiming to help millions of people improve their credit score with the launch of ‘Coaching’ available for free to all today.

Coaching is the first bot-based programme in the world to help Brits improve their credit worthiness and ability to get the best financial deals available.

Depending on whether someone has a thin credit file, has faced financial challenges in the past or just wants to fine tune their finances, ClearScore will automatically recommend the right Coaching programme for them - accessible through their free ClearScore account.


• Build introduces young people, who have little experience with credit and therefore thin credit files, to their credit score and report, and provides practical steps to help build a file from scratch. These people would typically have had limited access to good credit products (such as phone contracts or low-interest credit cards) because of their ‘thin file’ status.
• Repair helps people whose score has been damaged in the past, for example by bankruptcy or a CCJ.
• Shape Up is a programme for anybody in a healthy credit situation who is interested in coaching to improve their finances in general.

The Coaching programme uses the latest bot-based technology and popular ‘chat’ format to help people get to grips with their finances. Each programme uses simple language to boost confidence, before recommending easy steps and small changes people can make to boost their credit rating in the form of tailored ‘To Do’ lists. Interactivity, GIFs and emoticons are included to make the five minute programmes engaging and relevant for the user.

When ClearScore tested Coaching with a beta trial, it revealed high demand and engagement from the users. Nearly two thirds (63%) of those inexperienced with credit completed their personalised programme. More than four in five (81%) say they’ll come back every month, with more than a third (36%) of those saying they will do so weekly. The majority (80%) of those who tried Build say they will come back to complete the recommended actions to improve their finances.

Justin Basini, CEO and founder ClearScore comments: “We’ve launched Coaching to give people practical steps they can take to make a real positive impact on their personal finances. Everyone has a different experience, tailored to them, so whether you’ve got a thin file or had financial difficulty in the past there are easy steps you can take to improve your financial future.”

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
Visit www.vasco.comvisit www.ebaday.comvisit www.nextgenbanking.co.uk

Top topics

Most viewed Most shared
Saudi central bank provides sandbox for banks to try out Ripple techSaudi central bank provides sandbox for ba...
11673 views comments | 16 tweets | 12 linkedin
ABN Amro moves escrow accounts to the blockchainABN Amro moves escrow accounts to the bloc...
9284 views comments | 15 tweets | 13 linkedin
ECB launches staunch defence of cashECB launches staunch defence of cash
9121 views 10 comments | 22 tweets | 26 linkedin
Coinbase and Visa at loggerheads over erroneous charges on customer crypto accountsCoinbase and Visa at loggerheads over erro...
7772 views comments | 13 tweets | 11 linkedin
FCA explores creation of global sandboxFCA explores creation of global sandbox
7196 views comments | 19 tweets | 18 linkedin

Featured job

to £100K base, double OTE, benefits
London, UK

Find your next job