Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry.
Today, its Jack Henry Banking® division announced that Mabrey Bank has migrated its IT infrastructure and core processing to an outsourced delivery model with ProfitStars’ Gladiator® Hosted Network Solutions™ and JHA OutLink Processing Services.
Based in Bixby, Oklahoma since 1924, family owned and operated Mabrey Bank has over $900 million in assets and serves Oklahoma and the greater Tulsa area with 14 full service locations across 11 communities. The bank partnered with Jack Henry & Associates in 1985, and since that time it has grown both organically and through mergers. Recently, Mabrey Bank decided to outsource with Jack Henry & Associates to keep pace with rapidly evolving market and technology changes. The bank moved its IT infrastructure to Jack Henry & Associates' secure cloud computing environment, Gladiator Hosted Network Solutions, and then migrated its CIF 20/20® core processing system to JHA OutLink Processing Services.
Carlisle Mabrey, IV, COO, CTO and EVP for Mabrey Bank, stated, “The importance of our relationships, both with technology partners, and with our customers, is paramount to us. Moving to an IT and core environment hosted by Jack Henry & Associates provides us with the scalability to introduce valuable customer-facing solutions quickly, and the flexibility to scale and grow as needed. This new model allows us to move past the day-to-day burdens and more nimbly adapt to the current market and its opportunities.”
Mabrey explained that outsourcing enabled the bank to relieve its in-house IT employees from a cycle of ongoing maintenance so they could be more project and goal oriented. Because of the transition, the bank was able to add new features, such as an electronic loan application for consumers, with more ease and agility. In addition, the full redundancy provided by Jack Henry & Associates offers much quicker failover for disaster recovery.
Stacey Zengel, president of Jack Henry Banking, added, “Both Jack Henry & Associates and Mabrey Bank are dedicated to making banking easy and convenient. By taking advantage of our outsourcing services, Mabrey Bank will be able to dedicate more internal resources to initiatives that support this shared goal. We are proud to have such long-term partners as Mabrey Bank, and our more than 30-year relationship continues to evolve to better meet the needs of the bank and the demands and preferences of its customers.”