19 March 2018

Genpact aims new platform at online lenders and incumbents alike

15 November 2016  |  2528 views  |  0 Source: Genpact

Genpact (NYSE:G), a global leader in digitally-powered business process management and services, today announced an innovative platform that drives rapid, broad scale transformation and changes the business model for online commercial lending, creating more agile systems that improve operations and position companies for growth.

The burgeoning online lending industry brings both opportunities and challenges for financial technology (fintech) companies and traditional banks. Genpact's cloud-based solution, which incorporates cutting-edge technology in loan originations currently used by several top 10 banks, helps both types of organizations transform their operations and gain competitive advantage. The platform provides quick, easy implementation and scalability without data center investment. Genpact helps banks disrupt their market with greater speed in delivering new online services, and offers fintechs a robust technology system.

"Traditional banks need to overcome the burden of legacy systems to compete faster, using disruptive technology that fintechs already deploy. Fintechs need to 'institutionalize' their front, middle, and back office," said Diwakar Singhal, senior vice president, Commercial Lending, Genpact. "Genpact answers both needs, with a scalable, easy-to-deploy digital solution that helps better manage assets and improve customer experiences."

Fintech start-ups like InterNex Capital, an asset-based digital lender that specializes in revolving lines of credit, leverage technology to provide sophisticated working capital financing services to business-to-business small and medium-sized companies. Genpact partnered with InterNex to provide a superior customer experience that delivers in-depth account analyses, real-time updates, and visibility into all activities. By combining InterNex's sophisticated customer portals and its proprietary scoring with Genpact's digital technology and both companies' analytics, InterNex has enhanced underwriting efficiencies and portfolio monitoring.

In developing the new platform with InterNex, Genpact leveraged its unique Lean DigitalSM approach that harnesses the combined power of process-centric technologies, design thinking methodologies, and domain expertise. As a provider of business process management services for the global commercial lending industry, Genpact handles more than $200 billion in assets and has decades of expertise in technology and the financial industry.

"InterNex's financial services domain expertise in origination, risk management, technology, and capital markets, coupled with Genpact's digital technology and excellence in process and operations, delivers a superior business model to best service our clients and drive operational scale capabilities," said Paul DeDomenico, cofounder and chief executive officer, InterNex Capital. "We are excited to work with Genpact as we build, grow, and scale InterNex. This strategic partnership complements our capital markets capabilities and recent funding facility."

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