IBM (NYSE:IBM) announced today that Bank Sohar, one of the leading financial institutions in the Sultanate of Oman, has selected IBM Cloud and mobile to accelerate its digital transformation.
This will allow the Bank to enhance its information technology infrastructure, boost its client service capabilities and elevate the overall customer experience.
As mobile banking continues to gain adoption across the region, Bank Sohar embarked on an IT overhaul that included a special focus on a flexible development platform for developing and managing mobile applications. It sought one platform for all mobile apps that could provide advanced mobile services and an improved customer experience.
It achieved that goal with IBM MobileFirst and IBM Cloud. The MobileFirst Platform gave Bank Sohar a single platform for all its mobile apps, while making developers' jobs easier. The Bank now is able to manage all versions of its apps in one location, and get insights into app usage and performance, troubleshoot problems, update and secure them from device to server.
“By choosing this platform on IBM Cloud, Bank Sohar was able to streamline its IT environment and gain flexibility in using its infrastructure to become an engine of innovation,” said Amr Refaat, General Manager, IBM Middle East and Pakistan. “IBM’s solution has fast-tracked the integration development process, improved the developer experience and enhanced functional capabilities around APIs, mobile and the cloud.”
“At Bank Sohar, we are dedicated to delivering customer excellence across all touch points of our operations. The IBM solution will streamline the Bank’s IT infrastructure and significantly improve efficiency and time-to-market when launching new products, particularly for mobile-applications. This will also result in the reduction of time and effort to integrate new core banking applications,” said Mujahid Said Al Zadjali, Deputy General Manager, IT and Alternate Channels, Bank Sohar.