Jack Henry & Associates, Inc. (JKHY) a leading provider of technology solutions and payment processing services primarily for the financial services industry, today announced that Banno Mobile is now fully integrated in a naturally intuitive environment together with Jack Henry Banking and Symitar core systems: CIF 20/20, Core Director, Episys and SilverLake System.
Today, more than 80 financial institutions have contractually committed to the core connected version of Banno Mobile, with 30 of them already live.
As banks and credit unions adjust to rapidly changing consumer expectations, their services must be fast, dependable, flexible, and able to deliver the experience consumers demand. Financial institutions are deploying Banno Mobile to gain not just a list of features, but access to a complete platform that scales across all customer touchpoints. Its integration now to Jack Henry & Associates' cores gives financial institutions the agility to transition their digital channel from a self-service strategy to functioning customer-centric interactions.
Todd Nagel, CEO for $1 billion-asset River Valley Bank in Wausau, Wis., knows this well. He said, "Banno Mobile allows us to meet our customers' demands for a mobile banking experience quickly and effortlessly. Our customers can log in, check account balances, transfer money, initiate P2P payments, and more, all with just one touch – something we couldn't find anywhere else."
Since deploying Banno Mobile, River Valley Bank has seen a smooth transition for customers and employees alike, something Nagel largely attributes to the app's integration to the SilverLake System. He added, "Banno Mobile offers our financial institution the tools we need to deliver the experience our customers must have. In response, our bank has a stronger presence in our existing markets and has been able to expand into new markets as well."
Banno Mobile stands out from competitive offerings because of its modern design aesthetic and instinctive, fluid user experience. Notable features include bill pay and P2P payments, debit card management, push marketing messages, remote deposit capture, transfers, account aggregation, and more. Its powerful administrative backend is responsive in design, granting financial institutions the authority to manage users, enroll people in services such as remote deposit capture (RDC), and control device security in any setting: desktop, tablet or smartphone.
David Foss, president and CEO of Jack Henry & Associates, added, "Leading financial institutions place emphasis on the details, offering products and services designed with the consumer in mind. This doesn't mean simply having the most features – it means delivering an impressionable experience. Through Banno Mobile, they can provide a sophisticated, relevant experience that strengthens customer engagement and attracts new, lasting relationships."
Banno Mobile is part of the Banno Platform, a fully integrated digital platform that allows any financial institution to meet consumer expectations for account access, functionality, customer service, and user experience.