Burgan Bank, one of the leading banks in the Middle East, North Africa and Turkey (MENAT) region, has successfully gone live on ICS Banks, the awards winning universal banking software, from ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions.
Burgan Bank implemented ICS BANKS Universal banking solution in its Head Quarter and across the bank's branches and operations,in Kuwait, where a successful seamless cutover and go-live was completed over the weekend of 5th – 7th May, 2016.
Capitalizing on the adoption of ICS BANKS integrated universal banking suite, Burgan Bank enjoys so many new features for better customer service and experience, enhanced reach for customers via revolutionary delivery channels that supports mobility over OMNI platform, business transformation, state-of-the-art analytics and robust and scalable internal processing.
Before choosing ICS BANKS, Burgan Bank with the participation of its subsidiaries has evaluated many international systems with the help of international consultancy firms. The result of that process was choosing ICS BANKS to be its preferred financial technology provider.
Managing Director of ICSFS; Mr. Robert Hazboun commented:
“On behalf of the entire staff of ICSFS, I would like to congratulate Burgan Bank on going live with our integrated and comprehensive flagship, ICS BANKS. The team of Burgan Bank has indeed worked in harmony with our implementation and operations team, and has put great efforts to fulfil the tasks which has embarked upon bespoke results. We are very pleased with the outcomes and appreciate all the hard work of our combined teams that was put into this project. We are happy to have Burgan Bank join our growing community of ICS BANKS Users. We look forward to a long lasting relationship with Burgan Bank.”
Executive Director for Business Development of ICSFS; Mr. Wail Malkawi, stated:
“Burgan Bank is one of the largest banks in Kuwait, and one of the leaders in the MENAT region with international presence offerings. We are delighted to have the privilege of being their preferred financial technology partner. At ICSFS, we proactively and reactively, enhance the business and technological demands of our users with our precise and accurate platform design that is relevant to all emerging business trends.” Mr. Malkawi continued; “With this outstanding outcome, we value Burgan Banks’ trust in our software, where ICS BANKS has always been a pioneer in utilising the latest technology to serve our valued customers.”
Assistant General Manager and Senior Banking Consultant, Mr. Raja N. Khoury, commented:
“ICS BANKS was chosen for its well-known reputation especially in the MENA region for leveraging operational efficiency, adoption of international standards with emphasis on local requirements and aggressive implementation track record. Burgan Bank, is now adopting latest technologies innovations, full process automation that is enabled for mobility and highly scalable for growth.” Mr. Khoury continued; “The project was not easy, however the collaboration and the team spirit between Burgan and ICSFS’ teams had, made this a success.”