CSOB group, one of the largest financial institutions in the Czech Republic, will now offer Personal Finance Management (PFM) solutions as part of its suite of banking services, to help its customers understand and manage their finances.

Era Poštovní spořitelna is introducing new way of communicating with its clients, focusing on everyday needs, client centricity and current trends in regards to digital channels and user experience. Meniga has a proven track of record and a global footprint in PFM solutions with some of the world’s largest banks, has been selected as the key partner for that journey.

Era Poštovní spořitelna customers are already benefiting from a PFM functionality with Meniga-powered features including real-time data enrichment, customer-centric view of transaction activity, tailored financial planning, personal insights and advisory features among other components readily available. Meniga’s award-winning PFM solution enables deeper and mutually beneficial relations between Era Poštovní spořitelna and its customers.

“We selected Meniga for its advanced PFM capabilities. Not only has it been great for our customers to be able to understand and manage their finances better but we have also intension to investigate new marketing revenue streams from the enhanced way in which we can communicate with and understand their data.” said Tomáš Jaroš, Executive Director of Retail design, ČSOB.

“We believe that in order to stay relevant, universal banks must evolve and be fully aligned with customer expectations, not only with financial products, but more importantly, in areas related to widely understood customer experience. As interactions increasingly rely on digital channels, this puts pressure on the banks to keep up with the major players in this area, and it opens new opportunities for deep and exciting dialogue with the customers. CSOB has the right approach and it is well prepared for the future challenges”, says Jakub Piotrowski, CMO & Head of Sales, Meniga.

In this project, Meniga used Trask as our trusted implementation partner to ensure effective integration and a unique service to meet the customer requirements. It is a continuous journey at Meniga to seek out such alliances with innovation partners like Trask offer products and services that are unique in nature and meet customer requirements.