Xerox (NYSE: XRX) today launched 15 new workflow solutions that automate the way organisations cope with globalisation, meet increasing compliance requirements and exceed customer demands.
The new suite of Xerox solutions stretches across three industries - manufacturing, retail banking and higher education - to transform manual, error-prone processes into automated and accurate approaches that take minutes instead of days. In addition, these automation solutions organise vital information originating from multiple sources - both paper and digital in nature - enabling organisations to serve up content across multiple channels.
“With more people using mobile and digital devices in the workplace, businesses are increasingly facing expectations from employees and customers to accelerate the digital transformation,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “These 15 new solutions not only simplify and speed up complex processes, they also empower organisations to interact with their customers, employees and suppliers regardless of platform.”
Reviving Innovation in Product Output
Manufacturers who digitise their processes can increase efficiency. For instance, redesigning a product like a mobile phone, which can contain up to 350 different parts, sets off a barrage of documentation, such as a description of the proposed changes, tracking of affected parts, approval forms and directions for implementing the change. Add in the need for global collaboration, and it’s easy to see how an automated, streamlined system can cut time and cost.
To help bring products to market faster, reduce cost structures, grow sales and create more competition, Xerox introduced five new automation solutions for leaner manufacturing. For more information on each, visit xerox.bz/1Oy9Wb3.
Personalising Banking Across Digital Screens
Banks are expanding their omnichannel capabilities, enabling customers to complete banking transactions on a variety of different screens such as mobile devices, online portals and smart ATMs. With its new fraud management and client onboarding solutions, Xerox is helping banks provide increased fraud protection and a cohesive customer service experience across multiple platforms. Additionally, Xerox’s new solution for compliance and records management keeps track of critical documentation and will automatically alert employees if data is misplaced.
For more information about all three new automation solutions for retail banking, visit xerox.bz/1Th3abF.
Reinvesting in Students
College tuition and fees are ever increasing. Xerox’s new higher education solutions - such as financial aid processing, which helps financial aid packages get to prospective students faster - helps colleges and universities provide students with accessible, affordable and engaging education.
The Xerox solutions can reduce or eliminate manual data entry for college admission offices. Additionally, financial aid, billing and other related processes move faster and are less prone to errors when aided by automation.
For more information on these seven new automation tools that touch every facet of higher education, visit xerox.bz/1Tkhpi9.
“Organisations now have greater options to phase out inefficient, paper-based and mistake-prone manual processes,” said Holly Muscolino, Research Vice President, Document Solutions, IDC. “Xerox has expanded its scope to serve three more industries, which are typically disadvantaged by their paper-based workflows, to offer digital and automated alternatives - enabling them to get work done faster and at a lower cost. By continuing its investment in automation solutions for vertical markets, Xerox maintains a leadership position among vendors for document technology.”
Each workflow solution is configurable with professional services support for design, delivery and implementation.
The retail banking, manufacturing and higher education solutions are available in North America and Xerox Europe beginning today.