25 June 2017
visit www.finastra.com

IPayment forms partnership with Womply to boost customer engagement portal

06 April 2016  |  1749 views  |  0 Source: iPayment

IPayment Inc., a premier provider of payment solutions and processing services is partnering with Womply to add Insights to its iAccess customer engagement portal.

Branded iAccess Insights, this expanded platform gives small and medium sized (SMB) customers a powerful new
tool offering business management, advanced reporting and analysis, and reputation management to help them grow, protect, and simplify their businesses.

iAccess Insights is available to iPayment SMB customers through the latest release of their industryleading, iAccess customer engagement portal. iAccess Insights is an innovative new platform that helps businesses understand the key drivers of their revenue, the importance of protecting their online reputation, and let’s them keep a pulse on their competition. By providing SMB customers with powerful data analysis in an easy-to-act-on format, they can make smarter, more informed decisions that positively affect their businesses. With its full suite of business tools, SMB customers from all across America in every zip code and from every vertical find valuable features, which fit their individual business needs.

“For 17 years iPayment has provided premier, innovative payment and business solutions to our customers,” said Greg Cohen, President of iPayment. “We’re very excited to bring iAccess Insights to our SMB customers through our iAccess customer engagement portal. With the pairing of these two powerful platforms we’re able to deliver unparalleled value to our customers. We have a history of providing technology driven solutions and this is just our latest example.”

With the launch of the new the new iAccess Customer Portal, iPayment customers have a groundbreaking new tool available to access their statements, review their transactions, easily access and contact support, and more. As a core component of the new portal, iAccess Insights enables merchants to dive deeper into their revenue so they can better understand the characteristics of their best customers. By reviewing the spending behaviors of their new versus repeat customers they can optimize their customer experience to generate more revenue by attracting more new customers and increasing repeat visit from existing customers. As review sites such as Yelp, TripAdvisor, OpenTable, and others increasingly determine a merchant’s online reputation, iAccess Insights helps business owners quickly and easily monitor and manage replies to their reviews from a single location.

“Womply is committed to building products tailored to small businesses that allow them to compete more effectively in a very competitive marketplace,” said Cory Capoccia, President at Womply. “Through our partnership with iPayment, and in combination with their new customer portal, iPayment customers now have a powerful new set of tools to monitor and improve their businesses. By putting all of this information at their fingertips we’ve simplified the process of running their businesses while helping them maximize their revenue.” 

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.www.fisglobal.comvisit www.response.ncr.comdownload the report now

Top topics

Most viewed Most shared
Live: EBAday 2017, day twoLive: EBAday 2017, day two
9645 views comments | 4 tweets | 5 linkedin
Worldpay pilots app-only mPOS for small retailersWorldpay pilots app-only mPOS for small re...
9200 views comments | 18 tweets | 27 linkedin
Live: EBAday 2017, day oneLive: EBAday 2017, day one
8787 views comments | 3 tweets | 4 linkedin
UK banks will need to change one million sort codes under ring-fencing rulesUK banks will need to change one million s...
8246 views comments | 8 tweets | 25 linkedin
What Banks and their customers can expect for the futureWhat Banks and their customers can expect...
7256 views comments | 7 tweets | 10 linkedin

Featured job

Six Figure Base + Commission + Stock Options

Find your next job