Almost 3 in 4 people think a local bank is most desirable community facility

New research from TSB looked at what organisations, institutions, or amenities Brits wanted in their ideal community and found that almost three quarters (74%) of people think a Post Office is the most desirable facility in their town, closely followed by a local bank (73%).

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It seems that a place to pay bills, send mail and sort out household errands is more important than other retail outlets with just over half of people valuing a local restaurant (57%), butcher (56%) and greengrocer (58%). Interestingly these more traditional, specialist shops (including a baker (60%)) were more desirable than a general corner shop or fast food takeaway (both 45%).


Briton’s checklist for the ideal community – Top 10

  1. Post Office – 74%
  2. Bank – 73%
  3. Baker – 60% 
    = Cafe – 60%
  4. Greengrocer – 58%
  5. Local Restaurant – 57%
  6. Butcher – 56%
  7. Doctor’s Surgery – 53%
  8. Hairdresser – 49%
  9. Pub – 47%
  10. Corner Shop – 45%

When deciding where to live, affordable house prices topped the list as the most important priority for almost half (45%) of people, followed by a third of people that value safety and low levels of crime (34%), good transport links (33%) and being close to work (32%).

When asked about friendships in their local community, one-in-six (16%) of people aged 24 and under said they didn’t have any friends in their local community, whilst one-in-12 (8%) people aged over 55 said they had more than 21 friends in their local area. Despite this, over half (52%) of Brits said that having a strong ‘sense of community’ was important to them.

Ian Ramsden, Director of Mortgages at TSB, said: “Each of us has our own ‘checklist’ of things that we want from our ideal community; whether it’s a facility, group, area, business or institution. The right combination of these things can help make us feel truly at home - as though we really belong somewhere.

“Today’s report, the second in our #HOME series, throws light on some interesting findings and uncovers what we see as the people and places that are the ‘beating heart’ of our community.”

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