Pen Air Federal Credit Union, the largest and oldest credit union headquartered in Pensacola, Fla., recently expanded its relationship with NCR Corporation (NYSE: NCR) by selecting Digital Insight, an NCR company, to power its digital banking experience.
The credit union currently leverages NCR Interactive Teller Machines (ITMs) in its branches and now will also use Digital Insight’s online and mobile banking solutions.
“We are very focused on the Member experience and believe that Digital Insight will greatly enhance that while continuing to be on the forefront of the digital banking curve,” said Mark Brewer, CIO of Pen Air Federal Credit Union. “We are equally excited about the potential to leverage the synergies between Digital Insight and our deployed NCR ITMs. We selected nearly all services offered by Digital Insight, so our members will not only benefit from increased functionality, but they will also enjoy rewards and ease of use across all digital channels.”
Digital Insight’s flexible platform, powered by a services-oriented architecture, gives financial institutions the flexibility and control to develop and integrate new content, deeply personalize their customer experience and distinguish their unique brand. The company enjoys a 4.6 star rating on the Apple App Store and, according to an independent industry expert, eight of the top 10-rated banking apps are powered by Digital Insight.
“Pen Air Federal Credit Union’s mission is to enhance lives through exceptional service, strength and financial solutions,” said José Resendiz, General Manager of Digital Insight. “We are proud to be working with them to help them meet this mission by offering their members an easy to use suite of digital banking solutions that makes it easier for them to manage their money.”
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