IBT, Inc. and First Arkansas Bank & Trust (FAB&T) of Jacksonville, Arkansas have announced a new partnership designed to modernize and expand the bank’s digital presence.
FAB&T will implement IBT’s mobile, online banking and bill payment channels. IBT digital banking channels are fully integrated, delivering simple yet superior functionality across the digital landscape. The bank can tailor its message and digital presence to the community it serves, increasing adoption and satisfaction while adding value to the relationship. The IBT digital solutions provide maximum convenience, create a competitive advantage, and strengthen the connection to the bank’s community.
According to Larry Daniel, Senior VP & Director of Retail Banking of FAB&T, “The 2015 IBT User Conference was a turning point for us. Unfettered access to IBT staff allowed us to develop personal connections. We were impressed by their values and unified mindset. However, it was feedback from current IBT customers that finally compelled us to make the switch. Every IBT customer we spoke with mentioned IBT’s unparalleled service and innovative products. IBT’s superior customer-facing system and applications will allow our customers to access their accounts reliably, anytime and from any device.”
“We think of ourselves as a true partner to each of our clients. Simple things like only charging one fee for any and all devices connected help banks like FAB&T provide services that help them remain competitive and relevant while keeping an eye on the bottom line,” said IBT CEO Mark Dittman. “IBT’s business philosophy is in direct alignment with our bank’s core beliefs. The leadership of FAB&T believes that the ‘IBT Difference’ will not only help us survive in this ever-changing and competitive marketplace, but to thrive!” added Mr. Daniel.
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