Freedom Credit Union selects Symitar

Source: Jack Henry & Associates

Jack Henry & Associates, Inc. (JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division announced today that Freedom Credit Union has selected EASE™, the outsourced delivery model of the Episys® core processing system.

Warminster, Pennsylvania-based Freedom Credit Union selected Symitar's outsourced delivery model because it provides the flexible and sophisticated environment that the growing $673 million credit union needs while minimizing traditional capital expenditures and the demand on internal resources. The credit union also wanted to consolidate many of its third-party solutions, including home banking and bill pay, into a single source provider. As a result, Freedom Credit Union will mitigate its vendor risk management demands while improving the cohesiveness and functionality of its digital platform.

According to John F. King, president and CEO of Freedom Credit Union, "Converting to Symitar will alleviate a great deal of regulatory and technology-based burdens from our everyday processes. EASE will provide time savings that ultimately enable us to expand our product offerings and focus on serving our more than 63,000 members."

In order to better manage its data and member relationships, Freedom Credit Union also selected Synapsys® for member relationship management; Advanced Reporting for Credit Unions™ (ARCU) for data warehousing and archiving; and Synergy Enterprise Content Management™.

Ted Bilke, president of Symitar, said, "Moving core processing into an outsourced deployment means that Freedom Credit Union will be able to reap all the benefits of the Episys system while eliminating the need for infrastructure investment and employee resources for internal management. The credit union will have the flexibility to respond quickly to member requests while delivering market-driven products and services. Freedom Credit Union joins more than 125 Episys clients leveraging our EASE platform and our wide selection of complementary products in order to increase efficiencies and improve their focus on members." 

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