NCR Corporation (NCR), the global leader in consumer transaction technologies, announced today that Raiffeisen Bank International AG (RBI) has selected NCR Solidcore Suite for APTRA Software to help secure its ATMs across seven Eastern European countries.
RBI has acquired licences for more than 5,500 ATMs, enabling local subsidiaries to offer a trusted and secure banking environment to increase customer loyalty and experience.
RBI is a leading bank in Central and Eastern Europe. In total, around 53,200 employees service 14.8 million customers through approximately 2,800 business outlets, the great majority of which are located in 15 Central and Eastern European countries. As part of the migration to Windows 7, RBI wanted to implement even stronger security measures in their ATM network. Due to its ease of use and smooth integration with existing enterprise infrastructure software, RBI chose the NCR Solidcore Software Suite to achieve this and run on the latest Windows 7 ATM operating system.
“ATM security is a top priority for banks as fraud is costly and has a negative impact on customer trust and loyalty,” said Gareth Evans, Group Programme Manager Shared Service Centres, at RBI. “We had to upgrade our ATM network from Windows XP and at the same time we reviewed security measures. We found that we could augment the level of security whilst reducing the cost of software and hardware maintenance.”
NCR Solidcore Suite for APTRA is the most comprehensive ATM whitelisting software, which proactively protects ATMs from insider attacks by preventing the introduction of unauthorized code on the network and maintaining its integrity and availability. Following the initial configuration, it requires low maintenance and is easy to customize.
“Our Solidcore Suite was designed to address two main challenges that banks are facing. Firstly, to eliminate business risks posed by internal and external network breaches and, secondly, to reduce operating costs to optimize IT budgets,” explained Michal Mierzejewski, RBI Global Account Manager at NCR. “It enables RBI to implement a proactive security strategy whilst ensuring high levels of security and trust for their consumers.”
Solidcore Suite for APTRA is designed to defend against known and unknown malware and fraud attacks on the ATM. This multi-layered approach to ATM security includes logical and physical solutions. For example, Solidcore Suite for APTRA protects against the execution of unauthorized code on ATM networks. NCR Skimming Protection Solution (SPS) also protects cardholder data from card skimming attacks by detecting and jamming the signal of fraudulent skimming devices, as well as notifying the bank in real-time. This increases the likelihood of prosecuting fraudsters.