nCino platform chosen by Bank of San Francisco and CBC National Bank

Source: nCino

nCino, the leader in cloud banking, today announced that Bank of San Francisco and CBC National Bank are the latest financial institutions to select its platform to provide streamlined access to their loan documentation and improved customer relationship management and compliance.

“These institutions understand that in today’s lending environment, having the right technology can provide a significant competitive advantage,” said nCino CEO Pierre Naudé. “Our Bank Operating System will enable them to achieve faster loan closing times, increased loan volume and improved staff efficiency. We are thrilled to have these two community banks partner with us as we continue to expand our footprint from coast to coast.”

As the top community bank SBA Lender by dollar amount headquartered in Florida, and with full-service banking offices in South Carolina as well, CBC National Bank realized that with its growing portfolio of business borrowers, its traditional loan origination system was becoming untenable and leaving an ever-expanding paper trail. “Our manual processes were cumbersome, and reporting was a challenge,” said Durand Childers, executive vice president of CBC National Bank. “We were literally running out of office space to accomodate all of our paper files. Having our documents automated and centralized through the nCino platform will help us eliminate stacks of paperwork and spreadsheets, reduce timelines and provide quick, easy access to loan data across our bank. We saw the value nCino could bring not only to our SBA division, but also to our entire commercial division, which will provide increased integration, as well.”

Bank of San Francisco aims to deliver high-touch service to Bay Area companies and nonprofits, as well as their owners and executives. With a need to better leverage technology and create a more consistent and standardized process across its business banking division, Bank of San Francisco began looking for solutions that could address these challenges. “We chose nCino’s Bank Operating System to help eliminate duplicate efforts and streamline documentation,” said Juanna Collin, senior vice president and chief operating officer of Bank of San Francisco. “In the past, we’ve had to enter the same information for a loan as much as eight separate times. The ability to key in data just once and have that information securely available to multiple stakeholders from any device will be a huge time saver and boost productivity.”

With nCino, CBC National Bank and Bank of San Francisco gain a single cloud-based platform combining customer relationship management (CRM), business process management, enterprise content management and business intelligence. Both institutions also benefit from nCino’s state-of-the-art data protection and SOC 2 certification, the highest level of security available. Further, the built-in dashboards and reporting capabilities of nCino simplify the extensive monitoring that small business and commercial loans require, helping institutions effectively manage regulation and improve compliance.

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