Citadele Bank Latvia upgrades T24 platform with Sofgen

The core banking system was upgraded from release Globus G13 to T24 R12. Together with the T24 version upgrade, the platform's database was ported from UniVerse to jBASE/TAFC R12 with data conversion from old proprietary encoding to Unicode UTF8.

The project was started in beginning of 2012, but due to other challenging projects in the dynamically growing and evolving bank as Citadele, the upgrade go live was set as 1 January 2015. The technical upgrade and comprehensive compatibility conversions of local code were completed off-shore, on time and with high quality in SOFGEN's Chennai office. The optimisations of the complex migration process, as well as development of specific tools to speed up the database migration and data conversion to Unicode UTF8 were done on-site. The development of interfaces and additional functionality was essentially done by the bank with extensive support by both on-site and off-shore SOFGEN professionals.

The upgrade allows the bank to offer truly 24×7 banking operations and provides a platform for the additional implementation of new Temenos modules such as "Non-stop".

Guntars Andersons, IT Head Citadele bank, commented, "The upgrade to one of the most modern core banking systems in the world is a step towards the realization of the bank's business strategy and continued evolution. The upgraded system is the basis for further IT optimisation that will help the bank to improve customer service and maintain it at the highest level, as well as to provide a more convenient and faster way to develop and to roll out new banking products."