The Polish & Slavic Federal Credit Union was established in Brooklyn, New York in 1976. It has since expanded to 15 branches in three states: New York, New Jersey and Illinois. With 82,000 members and more than $1.6 billion in assets, PSFCU is the largest ethnic federal credit union in the United States. In response to evolving member preferences, the credit union is focusing more effort and resources on online banking and delivering an exceptional real-time, omni-channel experience.

PSFCU selected ACI’s WebFederal platform, which provides a user interface in both English and Polish. PSFCU is hosting its application in ACI’s secure and fully compliant data centers, which host banking and payment solutions for more than 4,000 financial institutions, retailers and billers.

“Online banking is a vital component to our future growth. As more of our members embrace the online channel, it is crucial that we have the tools and technology in place to provide real-time, omni-channel experiences,” said Peter Krawczak, vice president of IS and IT, Polish & Slavic Federal Credit Union. “ACI’s tablet banking solutions also offer responsive web design capabilities that will greatly improve the members’ banking experiences as they move across devices to conduct their financial business.”

“More credit unions and community financial institutions are turning to ACI online banking solutions to better address the preferences and needs of their members and customers,” said Eric Labiak, senior vice president, ACI Worldwide. “As credit unions like Polish & Slavic Federal Credit Union strive to offer the best online banking and payments experience available, we’re providing them with the capabilities to innovate and grow.”